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SellSafe certification is mandatory for the following full- and part-time staff:
- Licensed premises owners who are responsible for directly managing a retail cannabis store;
- Licensed premises managers, supervisors, retailers, cashiers and delivery drivers;
- Security staff (directly employed or contracted by the licensee);
- Direct supervisors of employees of a company contracted to provide security and
- Managers, supervisors and all employees of a cannabis representative involved in the marketing, promotion and sales of a cannabis supplier's products.
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ProServe certification is mandatory for the following full- and part-time workers at Class A, B, D, E, F, Duty-Free licensed premises and where liquor is provided under the authority of a Special Events Public Resale – Commercial licence:
- Licensed premises owners who are responsible for directly managing a licensed premises;
- Managers, supervisors, retailers, bartenders, servers, greeters, hosts and delivery service drivers;
- Drink ticket sellers;
- Security staff (directly employed or contracted by the licensee) and,
- Owners and managers of a company contracted to provide security.
Positions where liquor is provided under the authority of a Special Event Public Resale - Community licence:
- The licensee and designate(s) and
- A minimum of 25% of all bartenders/servers on-site.
Full- and part-time liquor agents:
- Persons registered with AGLC as a liquor agency and their employees, or a third-party agent acting on their behalf, whose duties include the sampling of liquor products.
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ProTect certification is mandatory for full- and part-time industry workers at a Class A Minors Prohibited premises and at a Commercial Public Resale Special Event in the following positions:
- All individuals who manage or supervise security staff;
- Security staff (directly employed or contracted by the licensee and
- Owners and managers of a company contracted to provide security.
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Reel Facts certification is mandatory for the following full- and part-time staff at premises where there are VLTs:
- Owners, managers and supervisors; and
- All staff working at a liquor licensed premises having any involvement with patrons using VLTs.
Reel Facts certification is not required for registered gaming workers employed in casino facilities or racing entertainment centres with a Deal Us In Phase One certificate.
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Full- and part-time registered gaming workers at casinos and racing entertainment centres require Deal Us In Phase One certification:
- Casino, REC and games managers;
- Casino Facility Licensee representatives;
- Pit supervisors, pit bosses, dealers;
- Directors and managers of security, security guards, surveillance managers and Monitor Room personnel;
- Slot managers, supervisors and operators (slot attendants, slot cashiers and slot change and slot cash room attendants) and
- Cash cage and Count Room advisors.
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The following full- and part-time registered gaming workers at casinos and racing entertainment centres also require Deal Us In Phase Two certification:
- Casino and REC managers and supervisors and
- Security staff.
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Full- and part-time registered gaming workers in a licensed facility:
- Hall and games managers, hall advisors and independent hall advisors;
- Assistant hall managers and advisors;
- Pull-ticket managers and sellers;
- Callers, sellers/checkers;
- Security guards;
- Cashiers and
- Bingo co-ordinators.
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