SMART Programs Training Requirements

The following full- and part-time staff:

• Licensed premises owners who are responsible for directly managing a retail cannabis store;
• Licensed premises managers, supervisors, retailers, and cashiers;
• Security staff (directly employed or contracted by the licensee); and
• Direct supervisors of employees of a company contracted to provide security.

Managers, supervisors and all employees of a cannabis representative involved in the marketing, promotion and sales of a cannabis supplier's products.

Full- and part-time workers in Class A, B, D, E, F and Duty Free licensed premises or at a Commercial Public Resale Special Event:

• Licensed premises owners that are responsible for directly managing a licensed premises
• Managers, supervisors and retailers
• Bartenders, servers, greeters and hosts
• Drink ticket sellers
• Security staff (directly employed or contracted by the licensee)
• Owners and managers of a company contracted to provide security

Full- and part-time liquor agents:

• Persons registered with the AGLC as a liquor agency and their employees whose duties include the sampling of liquor products

Full- and part-time workers at a Class A Minors Prohibited premises or Commercial Public Resale Special Event:

• Security staff (directly employed or contracted by the licensee)
• Security managers and supervisors
• Owners and managers of a company contracted to provide security

Full- and part-time staff at premises where there are vlts:

• Owners, managers and supervisors
• All staff having any involvement with patrons using vlts

Reel Facts certification is not required for registered gaming workers with valid Deal Us In Phase One certification.

Full- and part-time registered gaming workers at casinos and Racing Entertainment Centres (RECs) require Deal Us In Phase One certification:

• Casino, REC and games managers
• Casino Facility Licensee representatives
• Pit supervisors, pit bosses, dealers
• Directors and managers of security, security guards, surveillance managers and Monitor Room personnel
• Slot managers, supervisors and operators (slot attendants, slot cashiers and slot change and slot cash room attendants)
• Cash cage and Count Room advisors

The following full- and part-time registered gaming workers at casinos and Racing Entertainment Centres (RECs) also require Deal Us In Phase Two certification:

• Casino and REC managers and supervisors
• Security staff

Full- and part-time registered gaming workers at a Class A or B Bingo facility:

• Hall and games managers and advisors
• Assistant hall managers and advisors
• Pull-ticket managers and sellers
• Callers, sellers/checkers
• Security guards
• Cashiers
• Bingo co-ordinators